![]() ![]() ![]() The implementation uses background calls to a middleware web service proxy that Livewire created to provide the connection to Foxwoods’ PMS backend. The kiosk application is based on Livewire’s eConcierge kiosk softare platform. A final folio listing all hotel charges and payments may either be printed or sent via email to the guest. Payment may be tendered using one or more credit cards as well as with accumulated Dream Card points. Upon successful registration, guest cards are printed for each registered name and the associated room keys are dispensed.Īt check-out, guests are able to check themselves out individually or with others that have been registered as ‘room shares’. Options are provided at check-in to upgrade room type, change smoking preference, configure an email address, and register additional names in each room. Registered guests may swipe either a credit card or their Dream Card to display a list of reservations that they had made for the hotel. Livewire was engaged to develop a kiosk software solution to interface with the hotel’s Property Management System (PMS) and allow guests to perform three different functions from a self-service interface: (1) check-in to the hotel, (2) check-out of the hotel, and (3) after pre-registering, check to see if the assigned room was ready.
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